Our Vision

By delivering high-quality value by utilizing the unique characteristics of the Morinaga Milk Group,
we contribute to the health of 300 million people*
and take other actions to improve people’s well-being.

  • We contribute to healthy and enjoyable lifestyles for customers through our business, including the development and sales of products that create "deliciousness and health," promotion of services that improve lifestyles, provision of learning opportunities to support the growth of the next generation, and development of global business based on our unique seeds
  • We pledge to deliver safe products through a safe manufacturing system and through efforts to maintain and improve quality.

*products contributing to the health of people around the world for FY 2021 to FY2030, and expected number of participants in our health promotion and nutrition education activities as number reached (persons)

Target for FY2030
Net sales of products with
consideration for health issues
1.7fold
(compared with FY 2021)
Food and Well-being

Contribution to Well-being

Through products and services that make use of advanced milk technology, our raw milk base in Japan, and ingredients unique to Morinaga Milk Group, we will contribute to improving the well-being of all generations.

The Morinaga Milk Group will contribute to “healthy growth” and “extending healthy longevity” by strengthening its domestic raw milk base and providing products and services using proprietary ingredients, utilizing functional ingredients such as bifidobacteria and lactoferrin obtained from years of breast milk research. Furthermore, we will contribute to improving the well-being of all generations by aiming to produce delicious food products that can be enjoyed with family and friends, and by providing products that are in tune with life stages and food preferences.

Examples of recognized risks and opportunities

Risks
  • Intensification of market competition, including the emergence of alternatives such as plant-derived products
  • Formation of negative images of sugar, salt, etc.
  • Enactment and tightening of new laws and regulations
  • Compliance with the laws and standards related to food safety in each country and acquisition of certifications, etc.
Opportunities
  • Growth of global health consciousness and diversification of needs
  • Expansion of opportunities for development and sales of products that contribute to resolving health issues
  • Improvement of brand value through in-house initiatives related to health
  • Enrichment of daily food scenes

Main actions

  • Product development with consideration for health and nutrition issues
  • Development of products that meet the life stage and food preferences of each individual
  • Health promotion and nutrition education activities including health support nutritionists and the Angel 110 Hotline
  • Support initiatives to improve social issues in the countries where we do business
  • Practice diverse communication
Related SDGs
sdg 2
sdg 3
sdg 4
sdg 9
sdg 17

Targets for FY 2030

Net sales of products with consideration for health issues
(compared with FY 2021) ※1
1.7fold
Number of Participants in health promotion and nutrition education activities
(FY 2021 to FY 2030)
Total1 million
Promote research and development that safely and reliably leads to the creation of high-quality products that contribute to the health and nutrition of consumers
Increase our image as a company that contribute to health (Corporate brand image survey ※2)
25%
Improve our image as a supplier of products that provide tastiness and delightfulness

(Corporate brand image survey ※2)
30%

※1 Sales of products included in each domain of the Health Improvement Map (Topics: Product design with consideration for
  health issues)
※2 Morinaga Milk Industry's own consumer survey.

Topics

Product design with consideration for health issues

Through its business, Morinaga Milk Group provides "Health value" and "Tastiness and Delightfulness" with consideration for the global environment and people, to contribute to "ever brighter smiles" and "a prosperous society."

Approach to health value

Through products and services that make use of advanced milk technology, our raw milk base in Japan, and ingredients unique to Morinaga Milk, we will contribute to "healthy growth" and "extending healthy longevity."
We will continue to provide products and services that leverage unique functional materials such as Bifidobacteria and Lactoferrin, as well as our wealth of nutritional knowledge gained through many years of research and development.
We will cross consumer needs with our seeds, will define the "health value" that we intend to strengthen as +5 areas of product provision + educational activities, and will promote creation of value (development of services, products, and research) in each area.

Description of our Health Strengthening Map
map
  • Essential Nutrition
Nutrition essential for maintaining life
(Examples: Infant formula, Enteral Nutrition Foods, etc.)
  • Active Nutrition(On)
Emphasize nutritional fortification on label
(Examples: Protein fortification, calcium fortification, etc.)
  • Passive Nutrition(Off)
Emphasize nutrients or that there is no or low calories
(Examples: Low sugar, low fat, low salt, etc.)
  • Physical Conditioning
Products that contain functional ingredients and that condition the body (excluding brain functions)
(Examples: Measures to address lifestyle habits, improvement of bowel movements, health management, etc.)
  • Mental Conditioning
Products that contain functional ingredients and that condition brain functions
(Examples: Measures related to cognitive function, stress relieve, etc.)
Product lineup developed in line with the Health Strengthening Map

Morinaga Milk Group has defined five domains of wellness and supplies products and services in line with our Health Strengthening Map with the aim of contributing to help grow healthy and extend the healthy expectancy of people.
Net sales in FY 2024 in the five domains of wellness, with a focus on marketing Active Nutrition (On) and Physical Conditioning, increased 1.2-fold compared to FY 2021.

Typical products in five domain of wellness released in recent years

・Domestic Products

  • Morinaga Caldus Milk

  • Bifidus yogurt Measures to address bone density Drink-type

  • Morinaga Triple BLACK

  • Plants&Me Original

・Overseas Products

  • Morinaga E-Okasan milk tea flavor

  • Morinaga Zero Fat Drink Yogurt Less Sugar

  • Morinaga Zero Fat Yogurt Less Sugar

  • morigro

Related links

R&D system

Range of products to meet diverse needs

Plant-based foods

We are developing plant-based products to meet the growing health consciousness and diversifying needs of our customers.
Plants & Me Sugar-free and Plants & Me Original were certified with the Vegan Mark by VegeProject Japan.
Overseas, where there is a high demand for plant-based products, the plant-based foods manufacturing company Turtle Island Foods, Holdings, Inc. based in the United States became our subsidiary in FY 2022, with the view to expanding the range of plant-based products.
We will continue meeting a broad scope of needs by providing both deliciousness and pleasurable food and health and nutrition.

  • Plants & Me Sugar-free

  • Plants & Me Original

Halal and Kosher Certifications

Bifidobacteria produced at the Fukui Plant has obtained Halal and Kosher certification. Such certification is an important deciding factor for people of these faiths, and to supply products that customers of Islamic and Jewish faiths can enjoy with peace of mind, we continue to pay close attention to and coordinate production processes as well as manufacturing processes such that we are able to maintain our certification as a company.

Related links

Initiatives for food safety and quality control

Delivering deliciousness and health to global markets

Health needs continue to expand on a global scale, and Morinaga Milk Group delivers deliciousness and health to consumers overseas to meet and build on these needs through business operations including MILEI that manufactures and sells dairy product ingredients, our infant and toddler milk business in Asia, the bacteria product business, the plant-based foods business in North America, and business operations in Vietnam that center on Elovi.
To deliver deliciousness and health, certification is being acquired in each country and concerted efforts are being made to contribute to local communities.

Acquisition of certifications

Morinaga Milk Group complies with the laws and standards related to food safety in each country as it develops its product lineup.

・Acquired GRAS (*) certification in America
GRAS (Generally Recognized as Safe) was obtained for two types Bifidobacteria MCC1274 (Bifidobacterium breve MCC1274)
and Bifidobacteria M-63 (Bifidobacterium longum subsp. infantis M-63) in 2022.
Acquisition of GRAS means products have been assessed as being generally safe for as food ingredients in the United States, with both Bifidobacterium breve MCC1274 and Bifidobacterium longum subsp. infantis M-63 approved for use as general foods in the country.

(*) A Generally Recognized as Safe (GRAS) designation is a requirement for all new food ingredients sold in the United States, and undergo expert assessments covering items that include the characteristics of raw materials, manufacturing processes, quality control, product specifications, records of use, and clinical trial results. GRAS certification is required when selling food ingredients in the United States.

・Registration of New Food Ingredient in China
In August 2024, Bifidobacterium infantis M-63 was registered(*) as a new food ingredient under the system required for selling food ingredients in China that are not part of China’s traditional food culture. For a food ingredient to be registered as a new food ingredient, in addition to having the property of a food ingredient, that food ingredient must meet certain requirement in terms of nutrition, health, and safety. This registration certifies that Bifidobacterium infantis M-63 meets the required specifications. Morinaga Milk’s Bifidobacterium infantis M-63, certified for use as an ingredient in infant and toddler foods for children under three years old, is the Company’s third to be approved, following Bifidobacterium breve M-16V and Bifidobacterium longum BB536.
Morinaga Milk is the only Japanese company that has bifidobacteria registered as new food ingredients in China as of August 2024.

(*) This registration applies to use as an ingredient in infant and toddler foods for children under three years of age.
This means Bifidobacterium infantis M-63 can be added to milk and supplements for children under three years of age.

・The combined use of three Bifidobacterium strains, BB536, M-16V, and M-63, was approved by Brazil's ANVISA.
In 2024, Morinaga Milk received approval from the Brazilian Health Regulatory Agency (ANVISA) to use its three types of bacterial strains, that is, Bifidobacterium longum BB536, Bifidobacterium breve M-16V, and Bifidobacterium infantis M-63, as ingredients combined with other food products.
With this approval, the Company’s three bacterial strains can be used in as ingredients in general food products, which demonstrates that these strains are safe to use in general food products in Brazil.
Morinaga Milk is the only Japanese company that has bifidobacteria approved by ANVISA for use (*). This is the third approval for the use of Bifidobacterium strains following the approval of Bifidobacterium breve M-16V and Bifidobacterium longum BB536 as single strains.

(*) Source: Public announcement on ANVISA's website (as of March 12, 2024).

“Smiles & Health for Children” supporting Children's health and nutrition in Vietnam

Morinaga Milk launched its original school lunch support program, Smiles & Health for Children, in May 2023 with the goal of improving health and nutrition for children in Vietnam. In this program, we established a school lunch system at kindergartens in Vietnam and are working to enhance the knowledge and skills of teachers and health staff regarding nutrition and hygiene.
In May 2025, the second phase was completed and the constructed school lunch facility was donated to the Vietnamese government. To date, more than 400 kindergarten children and over 40 teachers, health, and kitchen staff have benefited from our support.
The third phase of the program started in July 2025 in cooperation with the international NGO Plan International as a new partner. We will utilize the support framework established through previous initiatives, —which cover both organizational as well as facility-related aspects, to expand the covered regions from Dien Bien Province to Lai Chau Province. We will also extend the target age from kindergarteners to elementary school students.
In terms of coverage of the program, we will also continue supporting parents of children under the age of 10 living in the community, in addition to parents of student beneficiaries. Having completed our project of the kindergartens supported in phases 1 and 2, Morinaga Milk will continue to contribute through child sponsorship(*) until the program closure in the region.
Morinaga Milk Group has established manufacturing and sales sites in Vietnam, making it one of the countries in which we are focusing our global business efforts. By contributing to the resolution of health and nutrition challenges in Vietnam, we hope to help improve children's health and nutrition as well as their well-being.

(*) It is a program that addresses local issues such as water sanitation, health and nutrition, and education with the aim of creating an environment where children can grow up healthy.

  • Children at kindergartens

  • Children at kindergartens

  • Children eating school lunch in a new facility

  • ©World Vision Japan①

    Interior view of a school lunch facility with improved hygiene conditions

  • ©World Vision Japan②

    Interior view of a school lunch facility with improved hygiene conditions

  • ©World Vision Japan③

    Presentation ceremony for donating a newly constructed school lunch facility to the local government

Related links

Press release (May 2023): Smiles & Health for Children supporting kindergarten meals in Vietnam to improve the health and nutritional status of children

Press release (April 2024): Donated a school lunch cooking facility to Toan Giao District, Ministry of Education and Training, Vietnam, to contribute to improving children's health and nutrition

Press release (June 2025):The 3rd phase of "Smiles & Health for Children" program, supporting kindergarten and elementary school meals in Vietnam, starts in July 2025

R&D contributing to health

The Morinaga Milk Group engages in various R&D initiatives in the pursuit of deliciousness and pleasurable food, health and nutrition, and safety and reliability in line with the mission of exploring the great power of milk and making maximum use of its advantages, with the aim of creating a sustainable society and bringing lifestyles full of smiles all around the world.
In the "Business Plan for the Next Medium Term 2022-24," we have planned to increase R&D expenditures and raise the number of R&D Division personnel by approximately 15% (compared to FY ended March 2022). Going forward, we will continue to strengthen our R&D function and promote R&D to contribute to health and nutrition.

Functional ingredients and nutrition research

The Morinaga Milk Group owns many functional ingredients that support health and nutrition.
In addition to cutting-edge research into these functional ingredients, the goal is the development of an extensive range of products and applications that combine functionality with tastiness.

・Research on bifidobacteria
We have been involved in research into bifidobacteria and intestinal flora in the more than half a century since Bifidobacterium longum BB536 was first isolated from a healthy infant.
Our bifidobacteria are praised highly both in Japan and overseas, and more than 490 reports*related research papers have been released to date.
These research results indicate that our bifidobacteria support the health of people of all ages—from infants to the elderly—and help to maintain the health and smiles of people around the world.

* Total number of reports from Morinaga Milk and external institutions, as of March 31, 2025

In recognition of the results of research into bifidobacteria, we earned the following awards in fiscal 2023.
Commendation for Science and Technology by the Minister of Education, Culture, Sports, Science and Technology Award Ceremony Fiscal 2023 (Development Category): Development of manufacturing technology for viable bifidobacteria powder and products that apply this technology.
Commendation for Science and Technology by the Minister of Education, Culture, Sports, Science and Technology Award Ceremony Fiscal 2023 (Development Category)

The main research results for FY2024 are as follows.
・ Draft revision of the new Bifidobacteria measurement method was adopted and published as an international standard
・ It was confirmed that bacteria such as Bifidobacteria M-16V can help suppress harmful bacteria (Clostridium) that proliferate on human milk oligosaccharides (published in the scientific journal “Gut Microbes”)

・Research into lactoferrin
More than 80 years have elapsed since the discovery of lactoferrin, and there are in excess of 10,000 reports(*1) research papers covering lactoferrin.
Of these, the Morinaga Milk Group is a private sector business that has released the most papers on lactoferrin(*2) in the world.
Morinaga Milk is coordinating efforts with external specialists and municipalities to conduct ongoing tests for ingesting lactoferrin in a safer and more reliable way, in addition to obtaining data on why it is beneficial to humans. We will build on this research to develop with the utmost confidence products that are available for anyone.

*1 10,585 reports found when searching on Pubmed (search keyword: Lactoferrin, period: from 1960 to March 31, 2025)
*2 Searching on SCOPUS provided by Elsevier with the search keyword “lactoferrin” (as of May 22, 2025)

Related links

Papers and Conference Presentations
R&D system

Contribution to community health

– Joint research with local governments and academic institutions on the child-rearing generation and healthy life expectancy –

To support people's smiles and health, Morinaga Milk closely aligns itself to community issues and makes efforts toward joint research with universities, companies, and local governments.

Supporting the child-rearing generation in Iwamizawa, Hokkaido
Since 2017, Morinaga Milk has participated in maternal and child health surveys and child-rearing support by the city of Iwamizawa. Within the Family Health Record App community service operated by Hokkaido University and the Iwamizawa City to connect the child-rearing generation with the community, we have begun to provide citizens of Iwamizawa with a prenatal childcare video course for parents during as lecturers(currently no longer in operation).
In 2021, Hokkaido University received the Science Council of Japan President's Award at the 3rd Japan Open Innovation Prizes (Cabinet Office; February 2021) for a project to reduce the number of low birth-weight infants in Iwamizawa, an Innovative Food & Healthcare MASTER site. It received the Minister of Internal Affairs and Communications Prize at the 9th Platinum Vision Award (Platinum Society Network, sponsored by the Platinum Grand Prize Managing Committee; October 2021). In addition, the information about the survey contents are provided to citizens through papers and conference presentations as well as articles in public relations magazines.
In 2025, Morinaga Milk and Iwamizawa City entered into a comprehensive partnership agreement on health promotion. We will work together in the health field to promote healthy diets and food for everyone from expectant mothers to the elderly, as well as nutrition education support, aiming to improve the health and nutrition of citizens of Iwamizawa City and contribute to regional development through health science.
Through the expansion of such initiatives, we aim to create an environment in which the child-rearing generation, which can experience unease due to decreased community interaction, is able to raise children with peace of mind.
Initiative for health promotion and regional revitalization through food in Matsumoto

Since 2014, we have engaged in an initiative to verify the health effects of functional ingredients including lactoferrin, bifidobacteria, and peptides through a system of collaboration among industry, academia, government, and the private sector in the city of Matsumoto and its surrounding area, with the aim of developing world-class original materials.
In 2021, we signed a comprehensive partnership agreement with the Matsumoto municipal government on health promotion and regional revitalization through food. We will further expand the scope of the partnership from past research activities for health promotion, and will undertake solutions to regional issues and the promotion of regional industries by utilizing Morinaga Milk's products and services.

・Collaboration examples

FY2022: [Learning through eating] Cooperation with Matsumoto City Dietary Habit Promoters’ 40th anniversary project Online tour to Matsumoto Plant, Publication of a memorial recipe collection (some of the recipes were published in Mamie Clan, Morinaga Milk’s magazine about home-delivery service)
FY2023: [Child-rearing support] Collaborating with Matsumoto City and Matsumoto City Hospital to hold events and citizen's seminars for child-rearing support
FY2024: [Regional cooperation] Information transmission on the fruits of research conducted by local business sites and shops in the Matsumoto area.
[Industry-academia collaboration] Clinical trials have confirmed that intake of tripeptide MKP® lowers blood pressure in people with high blood pressure

Let us continue to cooperate with Matsumoto City, aiming to achieve coexistence with the community.

Related links

Morinaga Milk Industry Co., Ltd. and Iwamizawa City, Hokkaido entered into a comprehensive partnership agreement

Intake of tripeptide MKP® confirmed to lower both systolic and diastolic pressure in people with high blood pressure

Provision of health promotion and food education programs

Morinaga Milk believes that, as it is people who create society, contributing to people's health is an important mission of ours. As such, we believe in particular that our company must be involved in efforts to extend healthy life expectancy and in support for the growth of the next generation.

"Health support nutritionist seminar business" program for health promotion
To make use of information cultivated by Morinaga Milk through over a half century of research related to health and to contribute to the health of consumers, in 2021 we launched a seminar business aimed at companies and local governments.
In the seminars, special nutritionists who have undergone strict training communicate ideas for spending every day in health and happiness, leading to changes in awareness and behavior among attendees.
Angel 110 Hotline prepares the environment for the growth of the next generation

The Angel 110 Hotline was established in May 1975 as a free childcare telephone consultation service stemming from our desire to help those who are or will be raising children. Registered dietitians and certified or trained counselors anonymously speak with people who are or will be raising children, such as expectant mothers and parents of children who have not yet entered preschool, about their concerns.
Since its opening, the service has been widely used, and as of August 2022, the cumulative number of consultations exceeded 1 million, with the 50th anniversary celebrated in May 2025. In recent years, the service has also received consultations from fathers.

Angel 110 Hotline online event to commemorate the number of consultations exceeding one million

Visiting classes at elementary schools
We offer a program for learning about growth and health under the theme of school lunch milk, along with a program to learn about the fermentation mechanism of the familiar dairy product yogurt, its relationship with health, and its manufacturing process. We are also developing new programs to learn about the connections that dairy farming and the milk industry have with the SDGs.
We have conducted lessons online to prevent COVID-19 contagion and to adapt to the recent shift to using ICT in educational settings.
Exhibiting pavilions at KidZania contributing to children's nutrition education and nurturing their career views from a career perspective in a joyful way

KidZania Tokyo, Koshien and Fukuoka
As an official sponsor of KidZania, Morinaga Milk exhibits the Milk House pavilion at KidZania Tokyo, Koshien and Fukuoka.
The Milk House pavilion gives children the portunity to experience work as a milk food marketer in charge of planning and developing products to encourage their interest in milk and dairy products.

KidZania Hanoi
Since fiscal 2023, Morinaga Milk has exhibited the Dairy Cafe pavilion at KidZania Hanoi as an official sponsor. At the Dairy Cafe pavilion, children can experience working as “Yogurt Experts,” where they create nutritious and delicious recipes using Morinaga Milk’s yogurt. We aim to encourage children to deepen their understanding of dairy products and take interest in health through enjoying planning delicious products in their work experience.

  • Pavilion at KidZania Tokyo

  • Pavilion at KidZania Hanoi

  • Pavilion at KidZania Hanoi

Tour of Volleyball supporting the physical and mental development of junior high school students through sports
Tour of Volleyball involves former members of the Japanese national volleyball team providing guidance on volleyball skills to junior high school students, while our own employees provide instruction on nutrition for physical development as junior athletes.
Awards for activities supporting the growth of the next generation
In February 2023, the various activities run by the Morinaga Milk Group's Support the Growth of the Next Generation was selected for the Judging Panel Encouragement Award in the Awards for Companies Promoting Experience-based Learning Activities for the Youth organized by the Ministry of Education, Culture, Sports, Science and Technology of Japan.
Morinaga Milk Group's Support the Growth of the Next Generation also involves visiting classes, company visits, plant tours, and more.
To cater to the way the learning environment changed in the wake of the impact of COVID-19, details and method of running the support the growth of the next generation program were revised and changed to online content. The Morinaga Milk Group received the award in recognition of the way it adapted to the increased use of ICT in educational settings, and having employees take an active role in communicating with local communities and stakeholders.

Morinaga Milk will continue collaborating and cooperating with communities as we aim to nurture the qualities and capabilities needed for creators of the future and to prepare environments to support their activity.

Related links

Support for the growth of the next generation

Food and Well-being

Food Safety and Reliability

By guaranteeing the safety of the foods we provide to consumers and business partners and by ensuring the transparency and traceability of foods, we continue to supply products that people can enjoy with peace of mind.

As a company that manufactures food, Morinaga Milk Group embraces that responsibility as we continue working toward food safety.
Establishing in-house systems to guarantee food safety and quality, we will further enhance the safety of the products we provide and deliver peace of mind through information disclosure and traceability, never neglecting dialogues with stakeholders.

We will continue to provide high-quality, safe, and reliable products.

Examples of recognized risks and opportunities

Risks
  • Loss of trust due to quality troubles
Opportunities
  • Expansion of sales opportunities through the growth of demand for safe and reliable products

Main actions

  • Acquisition and maintenance of FSSC22000 and other GFSI certification standards
  • Continuation and improvement of initiatives to maintain and improve quality
  • Information management to ensure product safety and reliability
  • Implementation of responsible marketing
  • Active disclosure of quality-related data to provide customers with peace of mind
Related SDGs
sdg 3
sdg 12

Targets for FY 2030

Acquisition of FSSC22000 and other GFSI certification standards at all Group manufacturing sites※1
Acquisition at all Group
manufacturing sites
Number of serious quality-related incidents※2
0

※1 However, manufacturing sites that receive entrustment from our clients, and apply special quality control systems
  designated by such clients are exempted from the application.
※2 Definition of serious quality accidents: Recalls due to legal violations and voluntary recalls due to mislabeling
  or poor quality.

Topics

Initiatives for food safety and quality control

Under our Quality Policy, Morinaga Milk Group provides customers with safety and reliability through assured quality control and outstanding technology.
In addition to the FSSC22000 international standard scheme for food safety management systems, we operate systems that identify key quality control points to comprehensively manage food safety and quality. To provide products that customers can use with peace of mind, we set and comply with standards that exceed those of the industry, in every process from product development to distribution and sales.

Quality Assurance System

The Quality Assurance Committee has been established as a body for enhancing the corporate governance structure by deliberating on and approving basic company-wide policy and important measures related to quality assurance.
The Quality Assurance Committee is chaired by the President and Representative Director and is held twice a year to strategically resolve key quality issues, and to clarify and discuss the operation of the Quality Policy and standards.
Details of matters discussed by the Quality Assurance Committee are reported to the Board of Directors.

Initiatives for ensuring food safety and quality throughout the food supply chain

Based on its Quality Policy, the Morinaga Milk Group regulates Quality Rules for each stage of the food supply chain: 1. Product development; 2. Raw material procurement; 3. Production; and 4. Distribution/sales.
In order to systematically control quality based on these Quality Rules, Morinaga Milk ensures the safety and quality of all products it handles.

1.Product development
Ensuring safety and quality from the product develop and design stage through to risk management is of the utmost priority.
Every time we develop new materials and containers, or attempt to master new manufacturing techniques, we carefully verify products to ensure their quality and safety.

2.Raw material procurement

Above all else, sourcing safe and high-quality raw materials is essential for delivering good products.
To achieve this, we have developed a quality control system for raw materials to determine their suitability, and select and use materials with guaranteed safety and quality.
When we source raw materials from a new supplier in particular, we conduct thorough factory inspections to rule out any problems with the conditions of the supplier's sanitation environment, facilities, or quality control system. These supplier inspections are an essential process for ensuring safety and quality, and examinations are conducted together with inspections of raw material samples, quality assurance documents, and other documentation.
We have developed an inspection system that covers prior lot inspections from the raw material procurement stage, to ensure product safety and quality.
Prior lot inspections are separate to the inspections conducted by raw material suppliers, and refer to inspections conducted prior to those materials being delivered to the Morinaga Milk Group's plants.
After delivery to the plant, raw materials that have been checked in advance for safety and quality are subjected to a total of three inspections (triple checks) between the time they are accepted and when they are used.
Prior lot inspection

3.Production

The Morinaga Milk Group began working towards obtaining the comprehensive certification of the international standard scheme for food safety management systems, FSSC22000, in 2013 in order to deliver higher levels of safety and security. Certificate acquisition (including GFSI certifications other than FSSC22000) was completed at 27 food production bases both in Japan and overseas.
Food safety is not possible only by the operations of specific organizations; rather, it becomes possible only through the efforts of all related organizations in the company, as well as by partners, customers, and other parties.
By making effective use of FSSC22000 and by engaging in good communication among related organizations, we will maintain food safety and quality in all of our products.
The Taste Panel Meister system is one type of initiative introduced to ensure greater accuracy when determining shipments. In quality management, the human tongue often proves more sensitive than quantitative measurement in scientific inspections. Therefore, the Morinaga Milk Group identifies employees who possess exceptionally high sensitivity to flavor and certifies them as Taste Panel Meisters. We have readied a system that allows for detection of even the slightest abnormality by the human tongue prior to shipping.
Taste Panel Meister test

4.Distribution/sales
Morinaga Milk appoints quality control personnel to each storage and logistics center, as well as sales warehouses, to ensure that quality control is properly conducted during the logistics stages.
Additionally, we establish quality rules for maintaining quality in the distribution stages, which include temperature control of products, maintenance of warehouses, handling and transportation of stored goods, and provide guidance and education to employees and other parties involved in each stage of distribution.

Related links
Food Safety & Quality

Disclosure of information to customers

Morinaga Milk has established the Customer Service Center for receiving inquiries and comments from customers.
Feedback and requests that we receive are disclosed on the homepage as part of efforts to provide customers with peace of mind with our products and services.

Related links
Customer Service Center

Maintaining an environment that protects quality and creation of mechanisms for training people

Morinaga Milk Group makes efforts toward occupational safety and health to maintain an environment that protects quality. In accordance with our Basic Policy on Occupational Health and Safety, we engage in health and safety education, identification and evaluation of dangerous areas, and activities to reduce or eliminate these, with the goal of zero work-related accidents.

In 2002, we opened Morinaga Milk College, where we provide employees with education on quality under on the belief that it is people who create quality.

By thoroughly preventing quality-related issues and their recurrence, we will continue to achieve high quality.

Halal and Kosher Certifications
Morinaga Milk’s bifidobacteria has obtained Halal and Kosher certification.Halal foods conform to Islamic dietary laws, while Kosher foods conform to Jewish dietary laws.
Such certification is an important deciding factor for people of these faiths.
In order for our Islamic and Jewish customers to be able to use our products with peace of mind, we not only continue to take the utmost care at manufacturing sites, including the production process, but also work together as a company to maintain and continue our certification. In order to maintain certification, employees from various departments within the company are selected to serve on a committee, which meets four times a year, to ensure production remains Halal. We also pay attention to the handling of the special logo for Kosher foods in a careful manner.
Food is life. Morinaga Milk will continue to deliver products to people around the world that are in keeping with their needs and beliefs to ensure peace of mind.
Halal Certificate
Related links

Basic Policy on Health and Safety

Respect for human rights and diversity Topic: Human resource development

Initiatives with Suppliers Related to Quality

Morinaga Milk conducts business with many suppliers, both for the procurement of various raw materials such as ingredients, containers, and packaging, and for the handling of the logistics of raw materials and goods. In order to deliver high-quality, safe, reliable, delicious, and worthwhile products to consumers, Morinaga Milk ensures that business partners know the Morinaga Milk Group Procurement Policy (indicated above) with a view to securing their understanding and cooperation, and to ensuring a mutual exchange of information that strengthens collaboration.

This exchange includes quality assurance certificates and packing material standards for raw materials suppliers, information about the raw materials used (ingredient ratios, source materials, country of origin, allergens, genetic modifications, the presence or absence of food additives, etc.), the safety of container and packaging materials, safety in use, compliance with legal standards (e.g., compliance with residual agricultural chemicals standards), the status of quality control in the supplier’s manufacturing processes, etc.

Quality Improvement Seminar

Morinaga Milk holds a Quality Improvement Seminar with suppliers of raw materials once a year. This provides an opportunity for mutual communication while sharing information on understanding the quality assurance system and initiatives for maintaining and upgrading the quality of raw materials and their containers and packaging and for improving the hygiene environment.

Quality Audits at Suppliers’ Plants

Positive communication with suppliers is important for a supply of high-quality raw materials. As a method of communication, the Morinaga Milk Group carries out document reviews and conducts quality audits at supplier plants.

Business partners understand the Morinaga Milk Group Quality Policy and cooperate to carry out quality audits for food safety and quality issues from a variety of perspectives, such as managing for foreign substances, allergens, etc. When an issue arises, the Group works with mutual understanding to reach a solution in order to ensure a continued supply of reliable, safe high-quality raw materials.

For raw material imports from Europe, Oceania, or other locations, the Group conducts audits for local plants overseas the same way as in Japan as needed (plant visits, remote audits, document checks, etc.). Although it is sometimes difficult to require overseas business partners to maintain the same quality control levels as in Japan, by carefully explaining the Morinaga Milk Group’s Quality Policy to overseas business partners and gaining their understanding, the Group has built both a domestic and international procurement system for high-quality raw materials.