Quality policy of the morinaga milk group
As a food company that produces and sells milk, dairy products, ice cream, beverages and other foodstuffs, the Morinaga Milk Group aims to contribute to healthy and enjoyable lifestyles through offering unique products derived from advanced milk technology. We listen carefully to customer opinions, work tirelessly to ensure food safety and quality, and deliver safe, high-quality products and services.
- We thoroughly control quality management in every process of Product development, Raw material procurement, production, distribution, and sales to ensure food safety and quality of our products.
In doing so, we take all of the following steps.
- In the planning and R&D phases, we design a product with a close focus on food safetyand high quality.
- In the phases of selecting equipment, technology, and raw materials, we consider potential risks and examine the impacts on food safety and quality.
- We clarify the person responsible for quality control in every business section and take measures to ensure the food safety and quality of our products.
- We contribute to society through our activities based on compliance with laws, regulations and standards.
- We provide accurate, easy-to-understand information from the customers' viewpoint.
- Each of us individually strives to refine our knowledge and skills and maintain and improve quality levels.